Frequently Asked Questions
Everything you need to know about furnishing your modern home with Fuze.
What is the standard delivery timeframe for furniture?
Most in-stock items are delivered within 7-14 business days. Custom or made-to-order pieces may take between 4-8 weeks depending on the manufacturer and shipping location.
Do you offer white-glove assembly services?
Yes, we offer premium White Glove Delivery which includes room-of-choice placement, professional assembly, and the removal of all packaging materials for a flat fee.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items in their original packaging. Please note that custom upholstery and final sale items are non-returnable.
Are your wood products sustainably sourced?
At Fuze Home, we prioritize sustainability. Over 80% of our wooden furniture collection is crafted from FSC-certified timber or reclaimed materials to ensure environmental responsibility.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five fabric swatches free of charge through our website to help you choose the perfect texture and color for your space.
Do you provide a warranty on your furniture?
All Fuze Home furniture comes with a standard 1-year limited warranty covering manufacturing defects. We also offer extended protection plans for accidental stains and damage.